The Club has a team of 12 volunteer Welfare Officers, each responsible for a postcode area of our district. A grid showing full information is included in Club Newsletters. Every member of the Club should be able to identify their allocated Welfare Officer by reference to this grid. If any member has a problem where it is thought the Club may be of assistance the first point of contact is the appropriate Welfare Officer.

If any Club member cannot identify who their Welfare Officer is then they should contact the Welfare Co-ordinator following which the necessary information will be provided. 

Our Welfare Network operates on a reactive basis whereby Welfare Officers will not necessarily initiate contact with members unless there is good reason to do so. Members should be assured that if help is required it will be readily available and we will do what we can to assist.​​​​​​

The Club continues to rely very much on its network of Welfare Officers together with all retired staff for the early receipt of information regarding changes in circumstances of its members.

Any changes of addresses, etc. should be advised to either the Hon. Secretary or Welfare Co-ordinator so that the database may be kept up to date. Other changes are important too, such as a member becoming seriously ill or having major financial difficulties. In many instances we are able to provide some form of support but, unless we know about it, we can do nothing. Please help us to assist members wherever we can.

USEFUL INFORMATION

Barclays Welfare Team at Willis Towers Watson have compiled an aide-memoire of what information may be required on the death of a member if benefits are then payable to another person. Certain important documents may be required by the Pension Fund Trustees to ensure that money is paid to the right persons. These documents include:-

The spouse or civil partner's original birth certificate.

The marriage or civil partnership certificate.

The pensioner's will (if there is one).

Documents that prove financial dependency (e.g. mortgage/rental arrangements, council tax and utility bills).

The death certificate, once received.

The spouse or civil partner's National Insurance Number.

                                                          *****

The email address for Barclays Welfare Team from September 2024 is:- 

                                 barclayswelfare@wtwco.com