USEFUL ADDRESSES AND CONTACTS
For information regarding your Barclays Pension:
This site offers a range of information and also contains an Obituaries section which is updated each day.
For queries relating to Bank pensions e.g. pension payments, change of address/circumstances, death notifications, expression of wish form and connection magazine, contact:-
The Barclays Bank UK Retirement Fund
PO Box 709
Tel: 01737 227567
or visit the website above.
For queries regarding club funding grants, club membership and welfare events e.g. Pensioners' Clubs' Annual Briefing, contact:-
Willis Towers Watson
PO Box 709
Tel: 01737 273149
Barclays UK Personal Banking Pensioner Helpline
A dedicated and exclusive service for retired employees, enabling you to provide feedback on your Barclays customer experiences.
Tel: 020 7116 7664
The helpline can also be used as an escalation point for UK Retail Banking queries or complaints, which you have been unsuccessful in receiving a resolution for through normal channels.
Martins Bank website – some members who once worked in Martins may be interested in visiting this site which contains a great deal of nostalgic information.
Connection magazine – a magazine for retired Barclays colleagues, published twice a year:
Tel: 01924 203935
YOUniquely Barclays offers a range of discounted benefits on Barclays own products and services.
(you may need to type this into the address bar on your browser.)
If you would like a scheme information booklet send your name and address to:
Barclays Bank PLC
Tel: 0345 075 6575
My Rewards Discounts - this website gives you access to thousands of offers and discounts on a wide range of products and services, online and in store.
Tel: 0333 200 0105
Registration code: B4RCL4Y5N3XTJUM9
Barclays UK Trusts
Advice and information on trusts and estates administered by Barclays. These services used to be provided by Barclays Trust Company but are now provided by ZEDRA Trust Company (UK) Ltd.
Willsafe Storage - Willsafe, PO Box 6255, Stratford-upon-Avon CV37 1NT. Tel: 01606 313000 option 2.
To report a new death please telephone 01606 313000 option 1
Power of Attorney, trustee services and probate services (including estate adminstration and executorship):
ZEDRA Trust Company (UK) Ltd.
Tel: 01606 313000 option 3
Barclays Matched Fundraising Schemes (£ for £ Matched Fundraising)
Tel: 0207 116 4451
Barclays Payroll Giving
(A tax-efficient way of giving regularly to your favourite charity).
Tel: 020 7116 4451
Barclays Directory - for Barclays Contact Details visit the Barclays website for a list of telephone numbers at:
(click on "Contact us" and then "Find the right number to call")
(for locations, phone numbers, opening hours and disability access information)
Tel: 0800 400 100 (select option 3)
Barclays Cardholder Protection
(for information & to register)
Tel: 0844 848 2916
(to report lost or stolen cards - existing customers)
Tel: 01604 230 230 (lines are open 24 hours)
(if you believe your bank account has been fraudulently used)
Tel: 0345 050 4585 (for non-card fraud transactions)
0345 945 4545 (for new debit card fraud)
0844 811 9111 (for new Barclaycard fraud)
Barclays Smart Investor
(formerly Barclays Stockbrokers)
(for stocks, shares, etc.)
Tel: 0800 279 3667 or 0141 352 3919
Barclays Group Archives
Tel: 0161 946 0226
The Bank Workers' Charity
Offers free, independent and confidential information, advice, services and financial support on wellbeing, money and home matters.
Tel: 0800 0234 834